Privacy Policy

SALSA TOURS PR LLC ("Salsa Tours PR", "We", "Us", or "Our") respects the privacy of users, customers, participants, Experience Hosts, Publishers, and other persons who access or use Our Website, Platform, applications, booking tools, and related Services.

This Privacy Policy explains the types of personal information We may collect, how We use and share that information, how We protect and retain it, and the choices available to You regarding Your personal information.

This Privacy Policy applies to information collected through www.salsatourspr.com and through online Services operated by or on behalf of Salsa Tours PR.

Third-party websites, booking platforms, payment processors, Experience Hosts, Publishers, and other independent service providers may maintain their own privacy policies. Information submitted directly to those providers may also be governed by their respective privacy policies.

Depending on how You use Our Services, We may collect or retain information including:

• Your name;
• Email address;
• Telephone number;
• Physical or mailing address when applicable;
• Account and Registration Data;
• Booking and reservation information;
• Activity dates and times;
• Guest and participant information;
• Emergency contact information when required for an Activity;
• Information You voluntarily provide regarding accessibility needs, dietary restrictions, allergies, or other needs relevant to an Activity;
• Communications between You and Salsa Tours PR;
• Transaction, payment confirmation, deposit, refund, credit, and booking information;
• Information provided in connection with an Experience Host or Publisher account;
• Reviews, messages, photographs, or other Content You voluntarily submit through the Services;
• Technical information reasonably associated with use of the Website or Platform, which may include IP address, Device information, browser information, session information, and similar technical data;
• Information necessary to prevent fraud, protect account security, comply with applicable law, or resolve disputes;
• Google account and Google Calendar information when You voluntarily connect Google Calendar; and
• Other information You voluntarily provide through the Services.

Payments may be processed by third-party payment processors or financial service providers made available through the Platform.

Salsa Tours PR may receive information relating to a payment transaction, including payment status, transaction amount, payment method type, refund information, or transaction identifiers.

Salsa Tours PR does not necessarily receive or retain the complete credit or debit card information that You submit directly to an independent payment processor.

Payment providers may collect and process information according to their own privacy policies and terms.

We may use personal information to:

• Create and maintain Your account;
• Process and confirm Bookings;
• Provide tours, experiences, classes, transportation services, events, and other Services You request;
• Manage, modify, reschedule, or cancel reservations;
• Process deposits, payments, refunds, or credits;
• Communicate with You about Your Booking, account, or Activity;
• Provide customer service;
• Coordinate Your reservation with an Experience Host, Publisher, instructor, guide, transportation provider, venue, vessel operator, restaurant, or other provider involved in fulfilling Your Booking;
• Maintain booking and transaction records;
• Administer Participant Agreements, waivers, or Activity-specific requirements when applicable;
• Operate, maintain, secure, and improve the Website, Platform, and Services;
• Prevent fraud, unauthorized transactions, or misuse of the Services;
• Protect the rights, security, and property of Salsa Tours PR, Our users, and Our providers;
• Comply with tax, accounting, insurance, regulatory, governmental, or legal requirements;
• Respond to lawful requests, claims, disputes, or legal proceedings;
• Provide features that You voluntarily request, including Google Calendar synchronization; and
• Perform other legitimate business functions reasonably related to the Services You request.

We may share personal information when reasonably necessary to operate Our Services or fulfill Your Booking.

This may include sharing information with:

• Experience Hosts and Publishers;
• Tour guides and instructors;
• Transportation providers;
• Vessel or excursion operators;
• Restaurants, venues, and hospitality providers;
• Other providers involved in fulfilling Your Booking;
• Payment processors and financial service providers;
• Technology, hosting, communications, security, analytics, or customer-service providers that assist Us in operating the Services;
• Insurance providers or professional advisers when reasonably necessary;
• Government authorities, regulators, courts, law enforcement, or other persons when disclosure is required or permitted by law; and
• A purchaser, successor, or other appropriate party in connection with a lawful merger, acquisition, reorganization, sale, or transfer involving Salsa Tours PR.

We may also share information when You specifically direct or authorize Us to do so.

Experience Hosts and independent providers should receive only the information reasonably necessary to administer or provide the Activity associated with Your Booking.

Certain experiences available through Salsa Tours PR may be provided wholly or partly by independent Experience Hosts or Publishers.

When You make a Booking involving an independent provider, Salsa Tours PR may share information reasonably necessary for that provider to fulfill the reservation, communicate with You, confirm participation, address safety or accessibility needs, or provide the purchased service.

Independent Experience Hosts and Publishers may be responsible for their own privacy practices when they independently collect or process personal information.

The Website and Platform may use cookies or similar technologies to operate essential Website functions, maintain sessions, remember preferences, improve performance, analyze use of the Services, support security, or provide other Website functionality.

Certain third-party technology providers may also use cookies or similar technologies in connection with services they provide to Salsa Tours PR.

Browser settings may allow You to block or delete certain cookies. Disabling certain technologies may affect the operation or availability of portions of the Website.

You may contact Salsa Tours PR to request access to, review, or correction of personal information associated with Your account or reservation.

Certain information may also be updated directly through Your account when that functionality is available.

Requests may be submitted to:

info@salsatourspr.com

We may take reasonable steps to verify the identity of the person making the request before providing access to or modifying personal information.

Certain records may need to be retained when reasonably necessary to comply with law, maintain booking or transaction records, prevent fraud, resolve disputes, enforce agreements, or protect legitimate legal interests.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as necessary to satisfy booking, customer-service, operational, accounting, tax, insurance, dispute-resolution, fraud-prevention, legal, or regulatory requirements.

Different categories of information may be retained for different periods depending on the nature of the information and the purpose for which it is maintained.

Salsa Tours PR uses reasonable administrative, technical, and organizational measures designed to protect personal information under Our control against unauthorized access, use, disclosure, alteration, or loss.

However, no Internet transmission, electronic storage system, Website, or online service can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should notify Salsa Tours PR if they reasonably believe their account has been compromised.

The Services are not intended to allow children under 18 to independently create an account or make a purchase.

A parent, legal guardian, or other authorized adult may make a Booking that includes a Participant under 18 when permitted by the applicable Activity.

Information regarding a minor Participant should be provided by the parent, legal guardian, purchaser, or other authorized person as reasonably necessary to administer the Booking and Activity.

Additional parental or legal authorization may be required depending on the Activity.

Participation in an Activity does not automatically grant Salsa Tours PR promotional rights to a Participant's image solely because the Participant accepted this Privacy Policy.

When promotional photograph or video authorization is required, Salsa Tours PR may request that consent separately.

The collection, retention, or use of photographs and videos may also depend on the nature of the Activity and the authorization provided by the Participant or, when legally required, a parent or legal guardian.

The Website or Platform may contain links to or integrations with third-party websites, applications, booking platforms, payment processors, mapping services, social media services, or other independent technology providers.

Salsa Tours PR does not control the privacy practices of independent third parties.

When You submit information directly to an independent third party, that provider's privacy policy may apply.

We encourage You to review applicable third-party privacy policies before submitting personal information directly to those providers.

Connecting Google Calendar is optional.

When You connect Your Google account, Salsa Tours PR may use Google OAuth and the Google Calendar API to provide calendar synchronization functionality requested by You.

The authorization request may include Google Calendar permissions necessary to provide the requested calendar functionality, together with applicable Google identity permissions.

Salsa Tours PR uses Google Calendar permissions for the synchronization functionality requested by You.

We may use the Google email address returned during authorization to identify the connected Google account associated with Your Salsa Tours PR account.

The integration is not intended to provide Salsa Tours PR with unrestricted access to the contents of Your Google Calendar beyond the permissions necessary to provide the disclosed functionality.

For an eligible experience, a calendar event may include information such as:

• Experience name;
• Session date and time;
• Time zone;
• Meeting or online access information when applicable;
• Guest count;
• Booking or Trip Cart reference; and
• Other information reasonably necessary to identify the reservation.

These details may be transmitted to Google Calendar so the requested event can be created or synchronized.

Google account information obtained through the Calendar integration is used to provide the calendar functionality You request.

Salsa Tours PR does not use Google Calendar information obtained through this integration to develop or train generalized artificial intelligence or machine-learning models.

Google Calendar information is not provided to Experience Hosts or Publishers merely because You connect Your Google Calendar.

Information may be transmitted to Google as necessary for the integration to operate.

Salsa Tours PR may retain information necessary to maintain Your Google Calendar connection, which may include:

• Connected Google email address;
• Authorization credentials or tokens;
• Calendar event identifiers; and
• Synchronization status.

Authorization credentials and tokens should be protected using reasonable technical security measures.

You may disconnect Google Calendar using available Salsa Tours PR account controls, when provided, or by revoking Salsa Tours PR's access through Your Google Account settings.

Disconnecting or revoking access may stop future synchronization.

Events previously created in Your Google Calendar may remain there until You remove them directly through Google Calendar, depending on the functionality of the integration.

Certain event identifiers or synchronization records may remain associated with the related Booking or Trip Cart record when reasonably necessary for operational, security, legal, or recordkeeping purposes.

Salsa Tours PR may maintain electronic records relating to accounts, Bookings, Participant Agreements, payments, refunds, communications, and other transactions.

Records may include the date and time of acceptance of applicable documents, the version of the document accepted, Booking references, and other information reasonably necessary to document the transaction.

Electronic records may be retained as permitted or required by applicable law.

Depending on the applicable Service, You may be able to:

• Update certain account information;
• Request correction of personal information;
• Disconnect integrated services such as Google Calendar;
• Unsubscribe from certain non-transactional communications;
• Decline optional promotional photo or video authorization; and
• Contact Salsa Tours PR with privacy-related questions or requests.

Certain transactional or operational communications may still be necessary to administer an existing Booking or account.

We may update this Privacy Policy to reflect changes in Our business practices, Services, technology, legal requirements, or data practices.

When We update this Privacy Policy, We will revise the "Last Updated" date displayed at the top of this page.

If a change is material, We will make reasonable efforts to provide additional notice when appropriate.

The applicable version of this Privacy Policy will govern Our handling of personal information, subject to applicable law.

If You have questions about this Privacy Policy, the information We maintain about You, or Our privacy practices, please contact:

SALSA TOURS PR LLC
San Juan, Puerto Rico
Email: info@salsatourspr.com
Website: www.salsatourspr.com