Terms and Conditions

SALSA TOURS PR LLC ("Salsa Tours PR", the "Company", "We", "Us", or "Our") provides access to tours, experiences, classes, cultural activities, private services, transportation services, events, marketplace offerings, and related booking and technology services through www.salsatourspr.com and associated applications and tools (the "Services").

These Terms and Conditions ("Terms") govern Your use of the Services.

When You complete a booking, create an account, make a payment, or otherwise affirmatively accept these Terms through the Website or Platform, You agree to be bound by these Terms and by the policies specifically incorporated into Your transaction.

If You do not agree with these Terms, You should not complete the applicable transaction or use Services that require acceptance of these Terms.

Salsa Tours PR allows users to discover and book tours, dance classes, cultural activities, private services, transportation services, events, and other experiences in Puerto Rico.

Certain experiences are provided directly by SALSA TOURS PR, while others may be offered or operated wholly or partly by independent Experience Hosts, Publishers, instructors, guides, venues, transportation providers, vessel operators, or other third-party providers.

Salsa Tours PR may provide booking, marketplace, marketing, payment facilitation, customer service, or coordination functions in connection with certain third-party offerings.

Interpretation

Words with an initial capital letter have the meanings defined below. These definitions have the same meaning whether they appear in singular or plural.

For purposes of these Terms and Conditions:

• Activity means a tour, experience, class, service, event, excursion, performance, transportation service, or other offering available through the Services.
• Booking means a reservation, purchase, or confirmed transaction made through the Services.
• Company means SALSA TOURS PR LLC.
• Content means information, text, links, photographs, graphics, audio, video, data, code, reviews, listings, or other materials available through the Services.
• Device means a computer, cellphone, tablet, or other device capable of accessing the Services.
• Experience Host or Publisher means an independent person or business that lists, offers, provides, or participates in providing an Activity or service through or in connection with the Platform.
• Participant means an individual participating in an Activity, whether or not that individual personally made the Booking.
• Platform means the Website, marketplace, applications, booking tools, account features, and other technology operated by or on behalf of Salsa Tours PR.
• Services means the Website, Platform, applications, booking services, marketplace features, and related tools.
• Third-Party Services means services, products, Content, or Activities provided by a person or entity other than Salsa Tours PR.
• Website means www.salsatourspr.com.
• You or Your means the individual using the Services or, when applicable, the business or legal entity on whose behalf the individual is acting.

Your use of certain Services is conditioned on Your acceptance of and compliance with these Terms.

When affirmative acceptance is required, You may be asked to check a box, click an acceptance button, submit a Booking, or take another affirmative electronic action.

Simply viewing the Website does not, by itself, constitute acceptance of every transaction-specific policy.

Bookings may also be governed by:

• the applicable Cancellation and Refund Policy;
• a Participant Agreement or Assumption of Risk Agreement;
• Activity-specific terms;
• a private, group, or corporate proposal;
• an independent provider's disclosed terms; and
• other conditions presented and accepted during the Booking process.

You must be at least 18 years old to independently create an account or make a Booking through the Services.

The legal capacity of persons who are 18, 19, or 20 years old to enter into a particular transaction is subject to applicable Puerto Rico law and the circumstances of the transaction.

A parent, legal guardian, or other legally authorized adult may make a Booking that includes participants under 18 when the applicable Activity permits minors.

Participation age requirements may vary by Activity.

Certain Activities may require additional parental, guardian, or other legal authorization.

Certain Activities may also be restricted to adults because of alcohol service, safety considerations, insurance requirements, operator policies, or applicable law.

Certain features may require You to create an account.

You agree to:

• provide accurate, current, and complete information;
• maintain and update information when reasonably necessary;
• maintain the confidentiality and security of Your login credentials;
• not impersonate another person or business;
• not transfer Your account without authorization; and
• promptly notify Salsa Tours PR if You reasonably believe Your account has been compromised.

You are responsible for authorized transactions and activity conducted through Your account.

Salsa Tours PR may take reasonable action to protect an account when fraudulent, unauthorized, or suspicious activity is detected.

Before completing a Booking, You are responsible for reviewing the material information presented for the selected Activity.

This may include:

• price;
• date and time;
• duration;
• meeting location;
• inclusions and exclusions;
• age requirements;
• transportation information;
• participant requirements;
• minimum participation requirements;
• deposit or payment requirements;
• cancellation and refund conditions; and
• other material restrictions or conditions.

The specific terms disclosed and accepted for a Booking govern that Booking, subject to applicable law.

Prices will be displayed or otherwise communicated before the applicable purchase is completed.

You agree to pay the charges You authorize in connection with Your Booking.

Additional fees, deposits, taxes, gratuities, or charges will apply only when disclosed or otherwise permitted under applicable law.

Payments may be processed by Salsa Tours PR or by an authorized third-party payment processor.

Salsa Tours PR does not necessarily receive or retain all payment-card information submitted directly to an independent payment processor.

A receipt, booking confirmation, or other evidence of the transaction will be provided or made available as applicable.

Salsa Tours PR makes reasonable efforts to maintain accurate pricing, availability, descriptions, schedules, and other information.

Occasional typographical, technical, scheduling, availability, or pricing errors may occur.

Salsa Tours PR reserves the right to correct genuine errors, subject to applicable Puerto Rico consumer law and any rights arising from a completed transaction.

A pricing or availability error will not be used to intentionally misrepresent an Activity or deprive a consumer of a remedy required by applicable law.

Salsa Tours PR and applicable Experience Hosts or providers make reasonable efforts to accurately describe Activities offered through the Services.

Outdoor, tourism, transportation, entertainment, and recreational Activities may sometimes require reasonable changes because of:

• weather;
• safety conditions;
• government restrictions;
• property or venue restrictions;
• road or transportation conditions;
• operator requirements;
• environmental conditions;
• force majeure; or
• other circumstances beyond the reasonable control of the applicable provider.

Depending on the circumstances and applicable Booking terms, an Activity may be delayed, modified, relocated, rescheduled, or cancelled.

Nothing in these Terms authorizes Salsa Tours PR or another provider to materially misrepresent an Activity or omit information that applicable law requires to be disclosed.

Cancellation, refund, deposit, rescheduling, minimum participation, and no-show policies may vary by Activity.

The Cancellation Policy applicable to a Booking will be disclosed through the applicable listing, Booking process, confirmation, ticket, proposal, invoice, or other transaction document.

By completing the Booking, You accept the cancellation and refund conditions presented for that transaction.

Bookings made through Airbnb, Viator, GetYourGuide, or another third-party booking platform may also be governed by the cancellation and refund conditions accepted through that platform.

The Salsa Tours PR Cancellation and Refund Policy applies to the extent incorporated into the applicable Booking.

Nothing in these Terms eliminates a consumer right or remedy that cannot lawfully be waived.

Participants are responsible for arriving at the designated meeting location at the scheduled time.

Late arrival does not automatically extend the duration of an Activity.

When late arrival prevents participation or materially affects the Activity, the applicable no-show, cancellation, or rescheduling policy may apply.

A Participant who fails to appear for an Activity without properly cancelling may be considered a no-show.

Certain Activities may require Participants to accept a separate Participant Agreement, Assumption of Risk Agreement, safety acknowledgment, waiver, or Activity-specific document before participation.

A purchaser making a Booking for multiple people does not automatically execute an individual Participant Agreement on behalf of every other adult Participant unless that purchaser has legal authority to do so.

Each applicable Participant may be required to complete their own acceptance before participating.

Participants must follow reasonable safety instructions provided by Salsa Tours PR and the applicable guide, instructor, operator, venue, transportation provider, or Experience Host.

The separate Parti

Certain Activities available through the Platform may be offered or operated by independent Experience Hosts, Publishers, guides, instructors, venues, vessel operators, transportation providers, restaurants, or other third parties.

Unless expressly stated otherwise, an independent provider is not an employee, partner, joint venturer, or agent of SALSA TOURS PR merely because the provider lists or sells an Activity through the Platform.

Independent providers are responsible for maintaining the licenses, permits, insurance, qualifications, certifications, and authorizations required for the services they independently provide.

Salsa Tours PR may facilitate marketing, booking, communications, payments, customer service, or coordination for such providers.

Nothing in these Terms eliminates any responsibility imposed upon Salsa Tours PR or an independent provider by applicable law.

You agree not to misuse the Services.

You may not:

• use the Services for unlawful or fraudulent purposes;
• impersonate another person or business;
• access another user's account without authorization;
• interfere with the security or operation of the Services;
• upload malicious code, viruses, or harmful software;
• scrape or commercially exploit Content without authorization, except as permitted by applicable law;
• infringe intellectual property rights;
• submit unlawful, threatening, defamatory, fraudulent, discriminatory, or abusive Content;
• harass, threaten, stalk, or abuse another person;
• improperly collect personal information concerning another user;
• use the Services to enter into a transaction when You lack the required authority or legal capacity; or
• intentionally circumvent security or payment mechanisms.

Salsa Tours PR may suspend or restrict access when reasonably necessary to protect users, providers, the Company, or the integrity of the Services.

The Services and their original Content, features, design elements, branding, software, and functionality are owned by or licensed to SALSA TOURS PR LLC, except for Content owned by users or independent third parties.

The name "SALSA TOURS PR", logos, marks, designs, branding, and related materials may not be copied, reproduced, or used without authorization except as permitted by applicable law.

If You believe Content available through the Services infringes rights You own, please contact:

info@salsatourspr.com

When You voluntarily submit Content through the Services, You represent that You have the right to submit it and that doing so does not violate applicable law or the rights of another person.

Salsa Tours PR may remove Content when reasonably necessary to:

• enforce these Terms;
• protect users;
• comply with law;
• respond to a valid legal request; or
• protect the integrity of the Services.

The Services may contain links or integrations involving third-party websites, booking platforms, payment processors, maps, social media services, restaurants, venues, or other independent providers.

Those third parties may maintain their own terms, privacy policies, fees, cancellation conditions, and operating requirements.

Salsa Tours PR does not control independent third-party websites or their privacy practices.

Users should review applicable third-party terms before completing a transaction directly with an independent provider.

Nothing in this section eliminates any responsibility Salsa Tours PR may have under applicable law.

Transactions with Salsa Tours PR may be conducted electronically to the extent permitted by law.

Where affirmative acceptance is required, an electronic action such as checking a box, clicking an acceptance button, or submitting a transaction may serve as evidence of acceptance.

Salsa Tours PR may maintain electronic records associated with a transaction, including:

• customer or Participant information;
• Booking reference;
• document version;
• date and time of acceptance;
• transaction information; and
• other reasonable security or audit information.

Documents that applicable law requires to be capable of retention will be provided or made available in a manner reasonably designed to permit access, saving, printing, or reproduction as applicable.

Use of the Services is also subject to the Salsa Tours PR Privacy Policy.

The Privacy Policy explains the personal information We may collect, how We use and share it, available user choices, and applicable data practices.

Specific integrations, including Google Calendar, may be subject to additional privacy disclosures.

Salsa Tours PR may suspend or terminate access to all or part of the Services when reasonably necessary, including for:

• material violation of these Terms;
• fraud or suspected fraud;
• unlawful conduct;
• security threats;
• misuse of the Services; or
• failure to make required payment.

Termination of an account does not automatically eliminate obligations or rights arising from a completed Booking, payment, refund, claim, dispute, or other transaction.

Provisions that by their nature should survive termination will remain applicable.

PLEASE READ THIS SECTION CAREFULLY. NOTHING IN THIS SECTION LIMITS ANY RIGHT OR REMEDY THAT CANNOT LAWFULLY BE WAIVED.

Salsa Tours PR makes reasonable efforts to maintain functional and accurate Website and Platform Services.

However, electronic systems may occasionally experience interruptions, delays, errors, or temporary unavailability.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SALSA TOURS PR DOES NOT WARRANT THAT THE WEBSITE, PLATFORM, SERVERS, OR ELECTRONIC COMMUNICATIONS WILL AT ALL TIMES BE COMPLETELY UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SALSA TOURS PR SHALL NOT BE RESPONSIBLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSS ARISING SOLELY FROM A WEBSITE OR TECHNOLOGY FAILURE WHEN SUCH LOSS IS NOT OTHERWISE RECOVERABLE UNDER APPLICABLE LAW.

Nothing in these Terms releases or limits responsibility for intentional misconduct, gross negligence, violation of mandatory law, violation of applicable consumer protections, or other liability that applicable law does not permit to be excluded or limited.

Activity-related risks are separately addressed in the applicable Participant Agreement.

To the extent permitted by applicable law, You agree to indemnify and hold SALSA TOURS PR, its officers, and employees harmless from third-party claims reasonably arising from:

• Your unlawful or fraudulent misuse of the Services;
• Content submitted by You that violates another person's rights;
• Your intentional wrongful conduct; or
• Your material violation of these Terms or applicable law.

This provision does not require You to indemnify Salsa Tours PR for Salsa Tours PR's own legally actionable conduct or for responsibility that applicable law does not permit to be transferred to You.

Nothing in these Terms is intended to waive or restrict a mandatory consumer right available under Puerto Rico law or other applicable law.

Nothing in these Terms prevents a consumer from presenting a complaint or claim to the Puerto Rico Department of Consumer Affairs (DACO), another regulatory body, or a court or forum having lawful jurisdiction.

Material information regarding price, payment, cancellation terms, and the services purchased will be disclosed as required by applicable law.

These Terms and Your use of the Services are governed by the laws of the Commonwealth of Puerto Rico and applicable federal law.

Nothing in this provision eliminates any mandatory right or protection that applies under applicable law.

If You have a concern or dispute concerning the Services, We encourage You to first contact Salsa Tours PR so that We may attempt to resolve the matter informally.

Nothing in these Terms requires You to surrender a right to file a complaint or claim before DACO, another government agency, or a court or other forum having lawful jurisdiction.

Unless the parties separately enter into a valid agreement providing otherwise, disputes will be handled through a court or forum having lawful jurisdiction.

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced or interpreted only to the extent legally permissible.

The remaining provisions will continue in effect to the extent permitted by law.

Failure by either party to exercise a right or require performance of an obligation does not automatically waive that right or obligation.

A waiver of one breach does not constitute a waiver of a subsequent breach.

We may update these Terms to reflect changes in Our Services, Platform, business practices, or applicable law.

The updated Terms will display a revised "Last Updated" date.

When a material change affects ongoing users or transactions, We will provide reasonable notice when appropriate.

Changes to these general Website Terms will not retroactively alter the material price, cancellation conditions, or other material terms of a completed Booking without the consent required by applicable law.

The Terms and policies accepted in connection with a particular Booking will govern that Booking to the extent applicable.

These Terms, together with policies and transaction documents expressly incorporated into a Booking, constitute the agreement applicable to use of the Services and the relevant transaction.

Depending upon the Booking, incorporated documents may include:

• Cancellation and Refund Policy;
• Participant Agreement;
• Privacy Policy;
• Activity-specific terms;
• private, group, or corporate proposals;
• independent provider terms disclosed before Booking; and
• other terms affirmatively presented and accepted during the transaction.

If a specific term expressly disclosed and accepted for a particular Booking conflicts with these general Terms, the specific Booking term will govern that transaction to the extent permitted by applicable law.

If You have questions about these Terms and Conditions, please contact:

SALSA TOURS PR LLC
San Juan, Puerto Rico
Email: info@salsatourspr.com
Website: www.salsatourspr.com